How can we help?

Contact Us - New Parent

I'm a parent and I'd like to find out more about a Bright Horizons nursery.

We know that choosing a nursery is a very big decision. We’re here to answer any question you may have, big or small.

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Contact Us - Existing Parent

I’m an enrolled parent and I have a query about financial or nursery billing matters.

Sorting out financial things and getting answers quickly matters to all of us. Let us know what you need.

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Contact Us - Compliments or Complaints

I’m a parent and I’d like to provide feedback or make a complaint.

If you have feedback, good or bad, we’d love to hear it and if you do have a complaint, we’ll take it very seriously.

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Contact Us - Media Enquiry

I’d like to make a media enquiry.

Please get in touch if you’re a journalist or a member of the media community you can email us

Email Us
Contact Us - Corporate Solutions

I’m interested in your corporate Work+Family solutions for employers

Find out all about our services to help employees better combine work and family, call us on 0345 241 5309 or you can contact us here.

Work+Family Solutions
Contact Us - Back-Up Care

I’d like to book Back-Up Care

If your employer is a member of our Back-Up Care Programme, and you are looking to make a Back-Up Care booking, please contact us on the following numbers:

In the UK:  0800 247 1101

In Ireland: 1 800 303 547

Contact Us - HR

I work (or worked) for Bright Horizons, and I have an HR question

We’ll put you in touch with the right person in our HR teams or call 0333 015 0431, Monday to Friday 9am-5pm or by emailing OneHR@BrightHorizons.com

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Contact Us - Something Else

It’s something else

Just let us know what you need!

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