Parent Enquiries

For all of your questions, customer service, or if you would like to book a personal tour at one of our nurseries, please contact our Parent Enquiry Team who will be happy to help:

Phone - 0800 085 4074
Email – parentenquiry@brighthorizons.com

Alternatively you can complete the form below.

First Name

Last Name

Email

Mobile Number

I'd like to receive information and offers by email or post

* We will never sell your personal data to third parties. If you would like to find out more about how we look after your data, please read our privacy policy.

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Parent Payments

If you have a child at one of our Bright Horizons nurseries and have a query with your account, please contact:

Email – paymentqueries@brighthorizons.com
Telephone – 0330 024 5633

Compliments and Complaints

How are we doing? If you'd like to send us feedback or to make a complaint, please email us using the following addresses:

Compliments – parentenquiry@brighthorizons.com 
Complaints – ukcomplaints@brighthorizons.com

Recruitment Enquiries

To search for a job or to find out more about working for Bright Horizons, please visit our recruitment website jobs.brighthorizons.co.uk

Back-Up Care

If your organisation is a member of our Back-Up Care Programme, and you are looking to make a Back-Up Care booking, please contact us on the following numbers:

In the UK: 0800 247 1101

In Ireland: 1800 303 547

Press and Media Enquiries

For all press and media enquiries, please contact comms.team@brighthorizons.com

Please note that this inbox is regularly checked during opening hours and all enquiries will be responded to as quickly as possible.

Human Resources

If you are an employee of Bright Horizons and would like to speak to a member of the HR team, call 0333 015 0431, Monday to Friday 9am-5pm